Contact information
Corateli — Customer Service
Email: contact@corateli.com
Phone: +55 81 99335-9056
Email is the fastest way to reach us. A real person reads every message.
Response time: within 1–2 business days
Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET)
Please include your order number in the subject line so we can help you faster.
Business operator
Corateli is operated by Jorge Gustavo Ferreira de Sales, an individual seller.
Business address
Rua Edson Borges da Fonseca, 51
Caruaru, PE 55014-022, Brazil
This is our business address, not a return address. Please do not send returns to it. To return an item, email us and we will send you a free prepaid return label.
We can help with: order status and tracking; returns, exchanges and refunds; sizing and product questions; address changes and cancellations (within 12 hours of ordering); and privacy or data deletion requests.
For full details, see our Refund Policy and Shipping Policy.